This position is no longer accepting applications. The listing is kept for reference.

Browse open roles

Worldwide · EMEA, APAC & Central America (remote)

Customer Support Specialist

MailerLite Posted about 2 months ago $31K - $35K

All remote roles

About the role

EMEA, APAC and Central America. The posting is unusually honest about what the job now is: AI handles most routine queries, so what reaches you is the complicated end, technical investigation and situations where a template will not do.

MailerLite asks for people who notice patterns and say so, not just people who close tickets. The band is low by this board's standards, which is worth knowing before you read further.

Skills

Jobs like this

  1. Technical Account Manager, Newspack

    Automattic · North America · North America (remote)

    $73K - $130K Support WordPress
  2. Enterprise Support Engineer

    BlueCat Networks · US only

    $95K - $115K Support Networking
  3. Technical Support Engineer

    Plaid · US only · US, Pacific Time Zone

    $73.9K - $110K Support
  4. Senior Technical Support Engineer

    Ditto · UK only · United Kingdom (remote)

    £85K - £100K Support

Republished listing

This opportunity was discovered on MailerLite's public careers page and is republished here for discovery purposes. Applications are handled by the employer.

If this is your role and you want it off the board, contact us.