US only · US, Pacific Time Zone

Technical Support Engineer

Plaid Posted about 2 months ago $73.9K - $110K

All remote roles

About the role

US remote, but Pacific time specifically, so check the overlap before you apply.

Plaid connects apps to bank accounts across twelve thousand financial institutions, which means integration failures are constant and rarely simple. This team investigates root causes, works out the scope and impact, and escalates to engineering when the fix is not theirs to make. Quantifying impact is a different discipline from closing tickets.

Skills

How to apply

Apply directly on the employer's application page. Your application goes straight to them.

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Republished listing

This opportunity was discovered on Plaid's public careers page and is republished here for discovery purposes. Applications are handled by the employer.

If this is your role and you want it off the board, contact us.