Senior Manager, Solutions Architecture

As the Senior Manager of Solutions Architecture for Americas at Cohere, you will lead the US and Canada commercial Solutions Architecture team, helping enterprise customers adopt agentic AI at scale while driving commercial success. You will be responsible for building a high-performing team of Solutions Architects, establishing repeatable solution-selling and delivery practices, and partnering closely with Sales, Product, and Engineering to win strategic enterprise opportunities. In this leadership role, you will combine technical credibility, consulting discipline, and commercial acumen to help customers solve complex business problems while shaping Cohere's enterprise AI strategy.

Responsibilities

• Lead and develop the Americas commercial Solutions Architecture team through coaching, hiring, performance management, and career development.
• Partner with Sales to pursue and close strategic enterprise opportunities across industries including financial services, healthcare, and energy.
• Lead executive workshops, discovery sessions, solution presentations, and technical deep dives with C-suite and senior customer stakeholders.
• Develop business cases, solution architectures, implementation roadmaps, and technical proposals that align customer objectives with Cohere's platform.
• Guide customers through the deployment of secure, scalable, production-ready agentic AI solutions across cloud, hybrid, VPC, and on-premises environments.
• Create repeatable solution assets, industry playbooks, and best practices that enable consistent, high-quality customer engagements.
• Collaborate cross-functionally with Product, Engineering, and Sales to ensure alignment between customer needs and platform evolution, serving as the voice of the field.
• Track and report on key operational and commercial metrics, including technical win rates, pipeline health, and team performance.

Qualifications

• 8+ years in solutions architecture, solutions engineering, technical consulting, or enterprise architecture, with 5+ years leading customer-facing technical teams.
• Proven experience hiring, coaching, and developing high-performing solutions teams, with a track record of building or transforming organizations.
• Experience leading complex enterprise solution engagements, developing business cases, implementation plans, and executive-ready recommendations.
• Strong understanding of modern AI architectures, including LLMs, agentic AI, enterprise integrations, cloud platforms, hybrid deployments, security, and governance.
• Demonstrated ability to partner with enterprise sales organizations, influence strategic deals, and articulate business value to executive stakeholders.
• Exceptional executive presence, with the ability to communicate complex technical concepts to both business and technical audiences.
• Experience designing and delivering enterprise technology solutions in complex, regulated, or large-scale environments.