Incident Operations Specialist

The title says Incident Operations. The work is running the machinery of an incident programme rather than responding to incidents: incident.io and PagerDuty configuration, Slack workflows, on-call rotations, escalation paths, and fixing them when they break.

The posting describes it honestly as an ops role with technical depth rather than an engineering role, for someone who automates their own work away. There is also a modern slice: AI workflows for thread summarisation, postmortem drafts, follow-up triage and severity classification. Canada remote, with Grafana and SQL named.