Customer Success Engineer (Shifted Week: Tuesday - Saturday)

Tuesday to Saturday once onboarded, with a normal week during onboarding. Americas remote, roughly UTC minus three to minus eight. Weekend shifts usually mean a much shorter queue of applicants.

This is a real engineering role at Resend, which is developer email used by more than three million developers, with a fully remote team of 45 across 13 countries. You debug, you ship scoped fixes, and you turn recurring tickets into permanent solutions through docs, product changes or improvements to their AI support agent.

The posting says many customers come specifically for the support experience, which tells you how the function is regarded internally.