Senior Developer Community Manager

Developer interactions have shifted away from owned web properties and in-person events toward just-in-time learning via generative AI and engagement in online communities. As Senior Developer Community Manager, reporting to the Director of Developer Relations, you'll shape 1Password's public community interactions for this new era of developer engagement. You'll foster and participate in security, AI, and 1Password communities, listen and respond to conversations across social platforms, help keep 1Password's public repositories healthy, and cultivate close relationships with developer tools users, supporting them in talking about 1Password in public at events and online.

Responsibilities

• Engage: generate awareness of 1Password's developer tools through great technical conversations about identity and security, online and in real life, including on LinkedIn, X, Reddit, and other public channels.
• Build: create welcoming, engaging, and productive places for the developer community to gather, including the community Slack, GitHub, and social media.
• Advocate: synthesize feedback and conversations with community members and partners into actionable insights and surface them to product teams.
• Enable: nucleate communities at scale by building tools and training that help other 1Password employees engage effectively with the community.
• Celebrate: build programs that recognize the most engaged community members and incentivise peer help, code contribution, public content, and online discussion.
• Reinforce: maximize the impact of high-investment activities by reusing assets broadly, from conference talk recordings to documentation citations.

Qualifications

• 5+ years in technical roles including software or platform engineering, community management, support, or solution engineering, with familiarity with modern development workflows.
• Experience navigating sensitive and complex community situations, in public online and in person, with humility, empathy, judgment, tact, and humor.
• A clear written and verbal communication style, on social media as well as on GitHub and in project trackers.
• Proven experience organizing in-person and online events, asynchronous projects, or long-running cross-functional efforts.
• Experience listening for insights and opportunities in technical conversations, compiling them into actionable feedback, and advocating for implementation.