Manager, Customer Success Engineering

GPUs, Kubernetes, databases and core cloud, with AI workloads growing fast. Managing support for a domain that is changing this quickly means your team's knowledge is always slightly behind, and building for that is the job.

Leading a team of customer success engineers supporting strategic customers across cloud and AI workloads. Day-to-day support operations, team performance and customer outcomes, with an explicit pull towards automation-first support. US remote. Hiring, mentoring and career growth are named first, which suggests this is a real management role rather than a senior engineer with a queue.