Staff Product Manager (Accounts & Billing)

Netlify runs on usage: developers buy credits, teams consume compute and bandwidth, and enterprises commit to spend. The Accounts and Billing area owns how all of that works, from the accounts foundation every customer signs into, to the billing platform that meters and charges them, to the pricing and packaging model that sets what they pay. As a Staff Product Manager, you will help define and evolve Netlify's monetization model, bringing a strong point of view while building hands-on next to engineering, Finance, and design, and collaborating closely with senior leaders including the CEO and CFO.

Responsibilities

• Lead the strategy and evolution of pricing, packaging, and monetization: plans and tiers, the credit and usage model, seat-versus-consumption economics, on-demand and overage rates, enterprise commitments and discounting, and regional and annual plans.
• Ship billing as a product: metering accuracy, invoicing, payments, refunds, and customer-facing usage visibility, including the billing and usage interfaces enterprises are asking for.
• Steward the accounts foundation: sign-up and authentication, identity, orgs, teams and seats, roles and permissions, account security, and fraud and abuse at the top of the funnel.
• Build and lead the pricing and packaging experimentation program, guided by product analytics, conversion and activation data, and credit-consumption telemetry.
• Partner with Finance to develop pricing approaches that balance customer value, business goals, and long-term sustainability.
• Partner with engineering and cross-functional stakeholders to set priorities, evaluate tradeoffs, and drive alignment when demand exceeds capacity.

Qualifications

• 7+ years of product management experience, including leading pricing, packaging, monetization, or other commercially significant initiatives for developer-focused, SaaS, or usage-based products.
• Deep experience with usage-based, credit-based, subscription, or seat-based business models: metering, tiering, overages, enterprise commitments, discounting, and the tradeoffs among them.
• Hands-on depth with billing platforms such as Orb, Stripe, Zuora, or Metronome, billing pipelines and ledgers, and billing treated as a customer-facing surface.
• A track record of driving measurable business outcomes, including revenue impact, through product strategy, experimentation, and execution.
• Comfort in ambiguity: you identify missing information, frame tradeoffs, and bring clear recommendations forward when decisions matter.
• Demonstrated ability to influence decisions across Finance, Sales, UX, and Engineering, and to partner effectively with senior leaders and executives.