Senior Atlassian Administrator

1Password is looking for a Senior Atlassian Administrator to join its Enterprise Tools team. This role owns Jira and Statuspage today, with the Atlassian platform growing as 1Password does. You'll be responsible for the architecture, configuration, workflows, governance, and day-to-day health of these tools across 1Password's engineering and business orgs, bringing an AI builder mentality to move faster, solve problems earlier, and build things that last. This is the kind of role where you're not just maintaining a system, you're shaping how people at 1Password work every day.

Responsibilities

• Champion the strategy for clean data architecture and own the architecture, configuration, and governance of 1Password's Atlassian platform, starting with Jira and Statuspage.
• Participate in the company's Jira Council, a cross-functional governance group, triaging requests and driving decisions that balance platform integrity with how the business is evolving.
• Partner with engineering, product, IT, and security teams to build Atlassian platform solutions that fit the way people operate.
• Design and enforce governance standards: project creation policies, workflow standards, naming conventions, field usage, and permission models.
• Build and maintain Jira automations to reduce manual work and improve data quality across the platform.
• Lead Atlassian tool onboarding for new teams and programs, creating training materials and running enablement sessions.
• Own the Atlassian vendor relationship and help shape the platform roadmap as the suite expands, identifying technical debt, configuration drift, and process gaps along the way.

Qualifications

• 6+ years of hands-on Jira administration experience in a large-scale enterprise environment.
• Deep experience managing the Atlassian Cloud Enterprise ecosystem, including cloud architecture, product organizations, and sandbox environments.
• Deep expertise in Jira configuration: workflows, issue type schemes, permission schemes, notification schemes, custom fields, screens, and components.
• Proven experience designing and governing Jira at scale, building standards for how teams use the platform.
• Strong Jira Automation skills: you can build complex automation rules, maintain them, and explain the trade-offs.
• Solid understanding of Jira REST APIs, webhooks, and basic scripting (Python, JavaScript, Groovy) for advanced integrations.
• Experience with Statuspage administration; Confluence and Jira Service Management experience is a plus.
• Experience aligning Atlassian configuration with corporate compliance and audit standards, and vetting and governing third-party marketplace apps.
• A bias toward simplicity and sustainability, plus a profound respect for security and privacy: you think about access controls before someone asks you to.