US only · US (remote)

Consumer Support Specialist - US

Runway Posted about 2 months ago $75K - $90K

All remote roles

About the role

Consumer support for people using generative video and world models: filmmakers, artists and hobbyists rather than engineers. Less log reading, more helping someone understand why the model did what it did. The posting leans on automation and tooling alongside the queue, so this is not purely tickets.

US remote, with openness to North America and London, and offices in New York, San Francisco, Seattle and London. The band is modest by the standards of the rest of this board, and honest about what the role is.

Skills

How to apply

Apply directly on the employer's application page. Your application goes straight to them.

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Republished listing

This opportunity was discovered on Runway's public careers page and is republished here for discovery purposes. Applications are handled by the employer.

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