Senior Product Operations Manager

GitHub's Insights and Product Operations team is the connective tissue between Product, Engineering, Marketing, Revenue, and Support for the developer AI portfolio spanning GitHub, Azure AI Foundry, and VS Code. As a Senior Product Operations Manager, you will drive release operations across the portfolio and own the strategy and backlog for AI-powered operational systems that make product and go-to-market teams dramatically more efficient. The role suits someone who is equal parts operator and systems thinker, deeply curious about where friction lives in how teams actually work.

Responsibilities

• Run the release readiness process across the portfolio, driving the operational rhythms and reviews that keep launches on track.
• Drive cross-functional coordination across product, engineering, product marketing, and revenue teams so the right stakeholders align at the right time on launch decisions.
• Define and monitor operational health metrics, using release data, customer signals, and stakeholder input to surface risks and prioritize improvements.
• Drive the automation roadmap for systems such as AI-powered release tracking, intelligent triage, self-service launch tooling, and automated stakeholder reporting.
• Maintain and prioritize the backlog for operational automation, working with automation engineers to turn operational insight into shipped solutions.
• Define success metrics for the systems you own, measure adoption and impact, and iterate on what you learn.
• Stay fluent in modern AI capabilities, including LLMs, agents, and automation platforms, to spot where they unlock step-function improvements.

Qualifications

• 6+ years of experience in engineering, design, product management, or product/design operations, or equivalent experience.
• 3+ years in SaaS or cloud platform product development lifecycle environments.
• 3+ years driving cross-functional coordination across product, engineering, marketing, or revenue stakeholders.
• Preferred: experience with release management or launch readiness for a multi-product portfolio.
• Preferred: experience owning a backlog or roadmap and working with engineers to deliver against it.