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Support Engineer, VIP
About the role
The tier below the VIP customer success engineer role, focused on escalated issues that need real investigation: debugging through tickets, log analysis, and being the technical resource for both customers and internal teams. US remote, with 24/7 coverage meaning weekday and weekend shifts, on-call rotations and evening and holiday availability. Modest band, and honest about the working pattern.
Skills
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Republished listing
This opportunity was discovered on Automattic's public careers page and is republished here for discovery purposes. Applications are handled by the employer.
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