About the role
The tier below the VIP customer success engineer role, focused on escalated issues that need real investigation: debugging through tickets, log analysis, and being the technical resource for both customers and internal teams. US remote, with 24/7 coverage meaning weekday and weekend shifts, on-call rotations and evening and holiday availability. Modest band, and honest about the working pattern.
Skills
How to apply
Apply directly on the employer's application page. Your application goes straight to them.
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This opportunity was discovered on Automattic's public careers page and is republished here for discovery purposes. Applications are handled by the employer.
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