About the role
The title says Customer Success Engineer. The work is architectural guidance, mission-critical deployment problems, code-level investigation and incident response, on WordPress VIP: the enterprise end of WordPress, hosting sites for organisations where an outage is a news story.
WordPress internals, hooks and filters, WP-CLI, plus REST, HTTP, DNS, Git and reverse proxies, with Kibana and New Relic for monitoring.
US remote. Be clear-eyed about the shifts: 24/7 coverage means scheduled weekday and weekend rotations plus holidays. Wide band, so ask early where you would land in it.
Skills
How to apply
Apply directly on the employer's application page. Your application goes straight to them.
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This opportunity was discovered on Automattic's public careers page and is republished here for discovery purposes. Applications are handled by the employer.
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